Besides vendor support CyProtect AG offers their customer a hotline for sales and technical questions weekdays (except on holidays) from 8:30 a.m. till 5:30 p.m. CET.
With our well trained, experienced security consultants we also offer the following services:
- Building up a management and reference environment
- Training of administrators
- Parameterizing of the management environment
- Creation of policies and profiles
- Deployment of systems in the production environment
- Creation of Recovery-processes
- Creating of operation manuals and other documentation
Consulting and assistance during operation
- Preparing and performing of version upgrades
- Activation of additional features
- Improving and tuning of your environments
- Automating of administrative processes
- Creation of custom reports
- Special assistance through Premium Support
- Performing administrative tasks
and customer-specific tasks
The support may vary depending on requirements and agreement and can be done on site or via remote access, for example be carried out via TeamViewer session.
For service inquries and quotations please contact us.