•   SUPPORT +49 89 420447-30
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CyProtect AGCyProtect AG: Data Protection

1 Information about collection of personal data

(1) In the following we inform about the collection of personal data when using our website. Personal data is all data that is personally available to you, eg. name, address, e-mail addresses, user behavior.

(2) Responsible acc. art. 4 para. 7 of the EU General Data Protection Regulation (DS-GVO) is the management board of CyProtect AG (see our imprint). You can reach our data protection officer under This email address is being protected from spambots. You need JavaScript enabled to view it. or our postal address with the addition "the data protection officer".

(3) When you contact us by e-mail, the information you provide (your e-mail address, your name and telephone number if applicable) will be stored by us to answer your questions. We delete the data that arises in this context after the storage is no longer required, or limit the processing if there are statutory retention requirements.

(4) If we rely on contracted service providers for individual functions of our offer or if you wish to use your data for advertising purposes, we will inform you in detail below about the respective transactions. In doing so, we also name the specified criteria for the storage duration.

2 Your rights

(1) You have the following rights with respect to the personal data concerning you:

–   Right of information,

–   Right to rectification or cancellation,

–   Right to restriction of processing,

–   Right to protest to the processing,

–   Right to data portability.

(2) You also have the right to contact us (please contact us via e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. or a data protection supervisory authority to complain about the processing of your personal data by us.

3 Collection of personal data when visiting our website

(1) If you merely use the website for informational purposes, ie if you do not register or otherwise provide us with information, personal data transmitted by your browser to our server will not be processed further. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website and to ensure the stability and security (legal basis is art. 6 (1) sentence 1 DS-GVO ):

–   IP-address

–   Date and time of the request

–   Time Zone Difference to Greenwich Mean Time (GMT)

–   Content of the requirement (concrete page)

–   Access Status / HTTP status code

–   Each transmitted amount of data

–   Website from which the request comes from

–   Browser

–   Operating system and its interface

–   Language and version of the browser software.

(2) When using our website, no cookies are stored on your computer.

4 Integration of Google Maps

(1) We use the service of Google Maps. This allows us to show you interactive maps directly in the website and allow you to conveniently use the map feature. Further processing of Google Maps data is not possible.

(2) By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned under § 3 of this declaration will be transmitted. This is done regardless of whether Google provides a user account that you are logged in to, or if there is no user account. When you're logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for purposes of advertising, market research and / or tailor-made website design. Such an evaluation is done in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users of the social network about their activities on our website. You have a right of objection to the formation of these user profiles, and you must comply with this to Google.

(3) For more information on the purpose and scope of the data collection and its processing by the plug-in provider, please refer to the provider's privacy policy. You can also find more information about your rights and privacy settings here: http://www.google.com/intl/en/policies/privacy. Google also processes your personal information in the United States and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework.

5) Shop

If you order offers from articles of CyProtect AG via the webshop (https://www.mycommerce.de/unser-angebot/), you will leave the CyProtect AG website and switch to shop owner Digital River.
Digital River Privacy Policy (https://store.digitalriver.com/store/defaults/en_US/DisplayDRPrivacyPolicyPage) applies.
CyProtect AG does not process personal data of the shop operator, including the settlement of costs.


1) Validity:

This privacy policy is valid from 25.05.2018. The valid until 24.05.2018 privacy policy is no longer valid.

2) Changes to this privacy policy

We may change this Privacy Policy at any time by posting the amended version on this site, including the effective date of the amended version. We will post all material changes to this privacy policy by e-mail.

Our Philosophy

Our goal is to assist you in solving specific security problems on the Internet, IT networks and in telecommunications.

We achieve this goal by the quality and actuality of our security products, as well as competence and commitment of our team.

Contact Options

Contact Sales (inquiries,
licenses, orders, ...)
  • +49 89 420447-20
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Contact Support (settings, ...)
  • +49 89 420447-30
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Company Details

CyProtect AG - Internet Security


Schatzbogen 56
81829 Munich
  • +49 89 420447 79